Introduction
Welcome to Mottars. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Profile information and preferences
- Payment information (processed securely through third-party providers)
- Vehicle listings and transaction details
- Communications with us and other users
Automatically Collected Information
When you use our platform, we automatically collect certain information, including:
- Device information and IP address
- Browser type and version
- Usage data and browsing patterns
- Cookies and similar tracking technologies
- Referral tracking data (for dealer-to-dealer resell feature, including IP addresses and user agents when clicking resell referral links)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
- Personalize your experience
Push Notifications
With your permission, Mottars sends browser push notifications to alert you about activity on your account — such as new messages, offers, and updates to your listings. If you enable push notifications, we store a push subscription for your browser or device, which includes a unique endpoint URL and the public keys required to deliver messages to you. We do not use this data for advertising and we do not sell it.
Push notifications are delivered through the push service operated by your browser or operating-system vendor (for example, Google, Mozilla, Microsoft, or Apple), and delivery is subject to that provider's handling. You can turn off push notifications at any time from your browser or device settings, which revokes the stored subscription.
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With other users as necessary to facilitate transactions
- With service providers who assist us in operating our platform
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your consent or at your direction
- With other verified dealers when you enable the resell feature - resellers may see your business information and vehicle listings for resell purposes
- Referral tracking data (IP addresses, user agents) may be shared between original car owners and resellers for commission calculation purposes
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Rectify inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Data portability
Cookies
We use cookies and similar tracking technologies to collect and use personal information about you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
NDPR Compliance (Nigeria)
Mottars complies with the Nigeria Data Protection Regulation (NDPR) 2019 issued by the National Information Technology Development Agency (NITDA). As a Nigerian-based platform, we are committed to protecting the personal data of all users in accordance with Nigerian law.
Your Rights Under the NDPR
- Right to be informed about how your personal data is collected and used
- Right to access your personal data held by Mottars
- Right to correct inaccurate or incomplete personal data
- Right to delete your personal data (right to erasure)
- Right to object to the processing of your personal data
- Right to data portability — receive your data in a structured, machine-readable format
- Right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at info@mottars.com. We will respond within 30 days as required by the NDPR.
If you believe your data protection rights have been violated, you may lodge a complaint with the National Information Technology Development Agency (NITDA) at nitda.gov.ng.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@mottars.com
Address: Mottars, Lagos, Nigeria