Account & safetyStay safe on Mottars
Simple habits that protect you when buying, selling, or renting.
Beginner 3 min read
Most deals go smoothly. These habits keep it that way.
For buyers and renters
- Keep chats on Mottars so there is a record.
- Inspect before you pay, in person or via a trusted mechanic.
- Never send a full payment for a car you have not seen.
- Use the VIN checker to confirm a car's identity.
For sellers and hosts
- Confirm payment has actually landed in your bank before handing over keys.
- For rentals, verify the renter and take check-in and check-out photos.
- Keep your vehicle documents and insurance current.
If something goes wrong
Use Contact support or, for a rental, raise it with the host first. Admins can step in on disputes.